Practical Practice Management Blog

One day a patient was checking out from their appointment and she said to me, “Every time I come here, I am amazed because everyone who...

A few weeks ago I had the wonderful opportunity to speak at The Western Foot and Ankle Conference held at the Disneyland Hotel. This is a...

Whether you are a new employee or a seasoned one, the ability to focus and paying attention is key to becoming a great employee. If you...

The desire to be a great employee begins and ends with you.  Only you can make the decision every day to make the effort to be the best...

Are job descriptions necessary? This is a good question, and for many places of business none exist. How many jobs can you think of that...

Being a manager of people is not a job for the light-hearted.  It can be difficult and stressful.  It is important as manager to never...

One thing you can be sure of is if you work with people, you will encounter people problems. Things at work can be going great and then,...

“My beautiful mother is no longer here with me but her valuable work ethic lessons play over in my head each day at work. It is...

Marketing is a must for any business and medical practices are businesses. There are many ways to market your practice (see link below),...

One of the most common problems I hear from employers at this time is a not having enough staff to run their business and grow. Many...

In September 2021 over 4 million people had quit their jobs as part of what is being called, “The Great Resignation.”  When interviewed...

I was talking with a colleague about employees and how to inspire them to do their best. One of the suggestions I had was to let their...

No one staff member should ever be indispensable to a practice. All staff members should be equally trained in their position and then...

As a business owner or manager your expectations of those that work for you are to be productive. Many times, people are less productive...

If you work with people, then you have had to deal with conflict of some sort. Conflict is neither good nor bad, it is just conflict. ...

A few years ago I came upon this great book, “Celebrating Failure” by author Ralph Heath. I believe this is one book that should be in...

Clear and caring communication in the workplace almost sounds like an oxymoron since it sounds logical and easy, but really is not and...

There is something to be said when you find what works and when duplicated it produces the same successful result, that you should not...

When working with business owners I will often get asked the question, “What’s up with my employees?” Usually after talking with them or...

No matter what type of job we have if the public sees us our appearance has influence on the company we work for. It is human nature to...