Practical Practice Management Blog

http://blogs.hbr.org/cs/2010/02/learn_to_ask_better_questions.html#comments-open

I anticipated what they were going to need and was ready to deliver as the need arose.   It is basically the same with our customers, not...

http://www.ljlseminars.com/impress.htm

~Unknown Be Great…great is contagious.  Ask your work team tomorrow, are we great?  If so, what makes us great?  If not, why not?  Great...

http://abcnews.go.com/Business/Careers/story?id=836333 http://hbswk.hbs.edu/archive/4772.html 5/24/14

http://www.schnellhans.com/OT/OT-2008/Mar-2008/Smile.htm http://ezinearticles.com/?Customer-Service—A-Smile-Makes-All-the-Difference&id=6...

http://www.jobsinghana.com/resources/?view=235&more=107

http://www.aafp.org/fpm/2007/0600/p27.html

http://helpguide.org/mental/stress_relief_meditation_yoga_relaxation.htm http://www.articlesbase.com/stress-management-articles/do-less-a...

http://www.ama-assn.org/amednews/2010/05/17/bisa0517.htm

http://humanresources.about.com/od/success/tp/happy_work.htm#

It is always hard to spend money when the return is unsure.  But if you never try spending some on marketing your business how will you...

One of my favorite sayings is “None of us is as good as all of us”.  I am a true believer of teamwork in the office.  It is always so...

Our manners tell people a lot about who we are.  When they are bad they speak volumes to the people we encounter.  When it comes to...

It doesn’t matter how nice you are there are going to be times where an apology is in order.  With patients or customers it may be over...

http://www.leadershiparticles.net/Article/Training-Employees-is-the-Path-to-Achieving-Your-Goals/82327

http://www.mindtools.com/pages/main/newMN_TED.htm

http://www.mindtools.com/pages/article/newCDV_23.htm

7/7/12 http://office-politics.suite101.com/article.cfm/signs-of-a-dysfunctional-workplace