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How Are We Perceived At Work?
How often do you think about your perceived value at work? What do you sound like to your boss and co-workers each day, whether it is a...
Ways to Drive Patients to Your Practice
http://www.healthcaresuccess.com/articles/local-companies.html
How to Inspire Your Team to go the Extra Mile
11/10/15 http://findarticles.com/p/articles/mi_hb6419/is_10_75/ai_n28893850/
Putting a Boost in Your Professional Reputation
http://www.leadershiparticles.net/Article/Top-Tips-to-Boost-Your-Professional-Reputation/1955
Improve Your Brain Performance in 2011
That old saying "you are what you eat" really has a lot of truth to it. Our body needs certain food nutrients...
Effective Management Styles
9/26/12 http://smallbusiness.dnb.com/human-resources/workforce-management/11438-1.html
Ways We Can Help Our Patients With Insurance Issues
Today a patient walked into our office with an Explanation of Benefits from her insurance company for a service that was denied after we...
Standards for Infection Control in the Office
Below are a few good articles that may have the answers that you need to keeping standards up-to-date in your office to protect you and...
Clear the Way for Great Patient Service
Patients these days are smarter, price conscious, more demanding, less forgiving, competitor shopping, harder to satisfy and less loyal....
Common Employee Complaints
http://humanresources.about.com/od/retention/a/emplo_complaint.htm
Dealing with OCD in the Workplace:Open Communication Development”
All to often we think there is too much chatter in the office between staff members and also many times with our patients too. I know...
Getting to the Heart of Patient Complaints
Mrs. Jones just finished her appointment with the doctor and heads to the front counter to checkout,when the front office assistant asks...
Who’s Responsibility is it to Educate Patients About Their Insurance?
If I had a nickel for every time a patient asked me why do I have to pay a co-payment, I would be a rich person. One would think that if...
Additional Articles Posted for your Reading.
PPM has added three great articles on our website. Also visit our Hot Spot section where you can ask a question or pose a problem that...
Attitudes That Win At Work
When your career is one that deals predominately in patient/customer service there are a few key things that you need to keep in the...
Define Your Purpose
Most corporations and businesses have a mission statement that they post in their lobby so those who enter can see the purpose and goal...
A Happy Thought Can Change Your Work Day
http://www.areyoureadytosucceed.com/WSJ-Thinking-Happy-Thoughts-at-Work-January-27-2010.asp http://caroljcarter.com/2010/01/29/thinking-h...
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