Practical Practice Management Blog

I shake my head every time I hear this.  Why would you want to keep someone who only performed half of what was needed, just because it...

There are a couple of good rules to follow when writing business e-mails, first make sure you read through what you have written a couple...

It happens everyday in offices all over the world, people come to work to complete the tasks that they were hired to do.  they are doing...

I recently was talking to a friend who just got hired at a law firm and was told that their training program was top-notch.  Once her...

Now there are many reasons that people do not get enough sleep so that they feel refreshed for the work day, some are personally chosen,...

So how can we make a tough task like this a bit easier?  Here are three things to keep in mind when you have to deliver bad or difficult...

Now for those who have obsessive passion they are emotionally dependent on their work, they have an uncontrollable urge to engage in...

We all would like to have employees that are motivated each day to not only do their job tasks to the best of their ability, but to also...

Whenever you try something new that you never thought you could do it makes you feel really good inside.  I remember a few years ago when...

11/6/12 http://derekstockley.com.au/newsletters-06/084-employee-engagement.html http://derekstockley.com.au/newsletters-05/038-employee-e...

The fifth item that this article addresses is “understand the patient” you may think….of course I need to understand the patient, but...

Management Craft and the post is linked below.  The author was talking about being with a friend who glows with caring, leadership, and...

http://www.ehow.com/how_2112304_deal-rude-customers.html

Think about when your car tires are out of alignment, when you drive it shimmies, shakes and heads to one side of the road instead of...

Lately is seems that there just is not enough time to get everything done each day.  At work we are implementing a new software, which...

From past experience, I have learned to take that extra second (maybe two) to gather myself together and re-focus before saying “hello”...

I went to the patient and explained what we had done to try to verify her insurance and that she could pay a percentage of today’s...

Wow, what a day….It seemed as though it was never going to end and not only for me but my co-workers felt that same way.  It was hardly...

"What you get by achieving your goals is as important as what you become by achieving your goals." Henry David Thoreau By: Jesus C....

Life in our office has been pretty busy to say the least for the past few months, with the challenges of going to a new electronic...